Effective Date: [17 January 2025]

IntroductionWelcome to iControlIt. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app. By using iControlIt, you agree to the terms outlined in this policy.

Information We CollectWe may collect the following types of information:

1. Personal Information: Information you provide directly, such as your name, email address, and other contact details during registration or support inquiries.
2. Usage Data: Information about how you interact with the app, such as features accessed, time spent, and error reports.
3. Device Information: Details about the device you use, including hardware model, operating system version, unique device identifiers, and network information.

How We Use Your InformationThe information collected is used to:

• Provide, operate, and maintain the app.
• Improve the app’s performance and user experience.
• Communicate with you, including responding to inquiries or providing updates.
• Ensure the security of your data and prevent unauthorized access.

Data Sharing and DisclosureWe do not sell or rent your personal information to third parties. However, we may share your information:

1. With Service Providers: Trusted third-party vendors that assist us in operating the app, such as hosting services.
2. For Legal Reasons: When required by law or to protect the rights, property, or safety of our users and the public.

Data RetentionWe retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

Data SecurityWe implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

Your RightsDepending on your location, you may have the following rights:

• Access your personal information.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal information.
• Opt-out of certain data processing activities.

Third-Party LinksOur app may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their policies independently.

Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Effective Date." We encourage you to review this policy periodically to stay informed.

Contact UsIf you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@lsystems.co.za

Thank you for trusting iControlIt with your inventory management needs.